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# Booking Restaurant - Demo Application
This sample provides a practical demonstration of how to leverage features from the [Semantic Kernel](https://learn.microsoft.com/en-us/semantic-kernel) to build a console application. Specifically, the application utilizes the [Business Schedule and Booking API](https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app) through Microsoft Graph to enable a Large Language Model (LLM) to book restaurant appointments efficiently. This guide will walk you through the necessary steps to integrate these technologies seamlessly.
## Semantic Kernel Features Used
- [Plugin](https://github.com/microsoft/semantic-kernel/blob/main/dotnet/src/SemanticKernel.Abstractions/Functions/KernelPlugin.cs) - Creating a Plugin from a native C# Booking class to be used by the Kernel to interact with Bookings API.
- [Chat Completion Service](https://github.com/microsoft/semantic-kernel/blob/main/dotnet/src/SemanticKernel.Abstractions/AI/ChatCompletion/IChatCompletionService.cs) - Using the Chat Completion Service [OpenAI Connector implementation](https://github.com/microsoft/semantic-kernel/blob/main/dotnet/src/Connectors/Connectors.OpenAI/Services/OpenAIChatCompletionService.cs) to generate responses from the LLM.
- [Chat History](https://github.com/microsoft/semantic-kernel/blob/main/dotnet/src/SemanticKernel.Abstractions/AI/ChatCompletion/ChatHistory.cs) Using the Chat History abstraction to create, update and retrieve chat history from Chat Completion Models.
- [Auto Function Calling](https://github.com/microsoft/semantic-kernel/blob/main/dotnet/samples/Concepts/ChatCompletion/OpenAI_FunctionCalling.cs) Enables the LLM to have knowledge of current importedUsing the Function Calling feature automatically call the Booking Plugin from the LLM.
## Prerequisites
- [.NET 10](https://dotnet.microsoft.com/download/dotnet/10.0).
- [Microsoft 365 Business License](https://www.microsoft.com/en-us/microsoft-365/business/compare-all-microsoft-365-business-products) to use [Business Schedule and Booking API](https://www.microsoft.com/en-us/microsoft-365/business/scheduling-and-booking-app).
- [Azure Entra Id](https://www.microsoft.com/en-us/security/business/identity-access/microsoft-entra-id) administrator account to register an application and set the necessary credentials and permissions.
### Function Calling Enabled Models
This sample uses function calling capable models and has been tested with the following models:
| Model type | Model name/id | Model version | Supported |
| --------------- | ------------------------- | ------------------: | --------- |
| Chat Completion | gpt-3.5-turbo | 0125 | ✅ |
| Chat Completion | gpt-3.5-turbo-1106 | 1106 | ✅ |
| Chat Completion | gpt-3.5-turbo-0613 | 0613 | ✅ |
| Chat Completion | gpt-3.5-turbo-0301 | 0301 | ❌ |
| Chat Completion | gpt-3.5-turbo-16k | 0613 | ✅ |
| Chat Completion | gpt-4 | 0613 | ✅ |
| Chat Completion | gpt-4-0613 | 0613 | ✅ |
| Chat Completion | gpt-4-0314 | 0314 | ❌ |
| Chat Completion | gpt-4-turbo | 2024-04-09 | ✅ |
| Chat Completion | gpt-4-turbo-2024-04-09 | 2024-04-09 | ✅ |
| Chat Completion | gpt-4-turbo-preview | 0125-preview | ✅ |
| Chat Completion | gpt-4-0125-preview | 0125-preview | ✅ |
| Chat Completion | gpt-4-vision-preview | 1106-vision-preview | ✅ |
| Chat Completion | gpt-4-1106-vision-preview | 1106-vision-preview | ✅ |
️ OpenAI Models older than 0613 version do not support function calling.
️ When using Azure OpenAI, ensure that the model name of your deployment matches any of the above supported models names.
## Configuring the sample
The sample can be configured by using the command line with .NET [Secret Manager](https://learn.microsoft.com/en-us/aspnet/core/security/app-secrets) to avoid the risk of leaking secrets into the repository, branches and pull requests.
### Create an App Registration in Azure Active Directory
1. Go to the [Azure Portal](https://portal.azure.com/).
2. Select the Azure Active Directory service.
3. Select App registrations and click on New registration.
4. Fill in the required fields and click on Register.
5. Copy the Application **(client) Id** for later use.
6. Save Directory **(tenant) Id** for later use..
7. Click on Certificates & secrets and create a new client secret. (Any name and expiration date will work)
8. Copy the **client secret** value for later use.
9. Click on API permissions and add the following permissions:
- Microsoft Graph
- Application permissions
- BookingsAppointment.ReadWrite.All
- Delegated permissions
- OpenId permissions
- offline_access
- profile
- openid
### Create Or Use a Booking Service and Business
1. Go to the [Bookings Homepage](https://outlook.office.com/bookings) website.
2. Create a new Booking Page and add a Service to the Booking (Skip if you don't ).
3. Access [Graph Explorer](https://developer.microsoft.com/en-us/graph/graph-explorer)
4. Run the following query to get the Booking Business Id:
```http
GET https://graph.microsoft.com/v1.0/solutions/bookingBusinesses
```
5. Copy the **Booking Business Id** for later use.
6. Run the following query and replace it with your **Booking Business Id** to get the Booking Service Id
```http
GET https://graph.microsoft.com/v1.0/solutions/bookingBusinesses/{bookingBusiness-id}/services
```
7. Copy the **Booking Service Id** for later use.
### Using .NET [Secret Manager](https://learn.microsoft.com/en-us/aspnet/core/security/app-secrets)
```powershell
dotnet user-secrets set "BookingServiceId" " .. your Booking Service Id .. "
dotnet user-secrets set "BookingBusinessId" " .. your Booking Business Id .. "
dotnet user-secrets set "AzureEntraId:TenantId" " ... your tenant id ... "
dotnet user-secrets set "AzureEntraId:ClientId" " ... your client id ... "
# App Registration Authentication
dotnet user-secrets set "AzureEntraId:ClientSecret" " ... your client secret ... "
# OR User Authentication (Interactive)
dotnet user-secrets set "AzureEntraId:InteractiveBrowserAuthentication" "true"
dotnet user-secrets set "AzureEntraId:RedirectUri" " ... your redirect uri ... "
# OpenAI (Not required if using Azure OpenAI)
dotnet user-secrets set "OpenAI:ModelId" "gpt-3.5-turbo"
dotnet user-secrets set "OpenAI:ApiKey" "... your api key ... "
dotnet user-secrets set "OpenAI:OrgId" "... your ord ID ... " # (Optional)
# Using Azure OpenAI (Not required if using OpenAI)
dotnet user-secrets set "AzureOpenAI:DeploymentName" " ... your deployment name ... "
dotnet user-secrets set "AzureOpenAI:ApiKey" " ... your api key ... "
dotnet user-secrets set "AzureOpenAI:Endpoint" " ... your endpoint ... "
```
## Running the sample
After configuring the sample, to build and run the console application just hit `F5`.
To build and run the console application from the terminal use the following commands:
```powershell
dotnet build
dotnet run
```
### Example of a conversation
> **User** > Please book a restaurant for me.
> **Assistant** > Sure, I can help you with that. Could you please provide me with the following information:
>
> 1. Name of the restaurant you would like to book.
> 2. Date and time of the reservation.
> 3. Number of people in your party.
> 4. Your name.
> 5. Your email address.
> 6. Your phone number.
>
> Once I have all this information, I will proceed with the booking.
> **User** > I would like to book a table at the restaurant "The French Laundry" on the 15th of March at 7:00 PM for 4 people. My name is John Doe, my email address is john@internet.com, and my phone number is 123-456-7890.
> **System** > Do you want to book a table at The French Laundry on 15/03/2023 19:00:00 for 4 people?
> **System** > Please confirm by typing 'yes' or 'no'.
> **User** > yes
> **Assistant** > Great! I have successfully booked a table for you at "The French Laundry" on the 15th of March at 7:00 PM for 4 people.
>
> Your reservation has been made under the name John Doe.
>
> If you have any further questions or need to make any changes to your reservation, please let me know.
> **User** > List my current bookings
> **Assistant** > You currently have one booking:
>
> - Restaurant: The French Laundry
> - Date and Time: 15th of March at 7:00 PM
> - Party Size: 4 people
>
> If you need any further assistance or if there's anything else I can help you with, please let me know.
> **User** > Cancel my booking
> **System** > `[Cancelling a reservation for 4 at The French Laundry on 2023-03-15 at 19:00:00]`
> **Assistant** > I have successfully canceled your booking at "The French Laundry" on the 15th of March at 7:00 PM for 4 people.
>
> If you have any other questions or need further assistance, please let me know.