A real-world, runnable example (examples/support): customers/tickets/notify
services become the agent's tools, a flow turns a ticket.created event into
the agent's work, and an approval gate guards the one action that touches a
customer. Runs with no API key (mock model) or against a live provider.
Adds blog/28 'Building a Support Agent in Go' and indexes both.
Claude-Session: https://claude.ai/code/session_01CmdEY7pYmV5zzwCjNJ4ykL
Co-authored-by: Claude <noreply@anthropic.com>