5 connected apps · 2 routes need attention

Integrations

Connect apps, decide where messages route, and control what each session can listen to or act on.

Inbound health

Live

Slack socket connected

Routed today

31 channel events · 8 approvals · 3 DMs

Needs setup

DM fallback and HubSpot write permissions are incomplete.

Connected apps

Apps agents can read from, write to, or receive messages from.

Slack

deeplearning.ai / ocw

Connected

Inbound

Socket Mode

Approvals

Buttons

Allowed

1 user

Salesforce

CRM records and tasks

Connected

Read accounts, opportunities, cases. Writes require approval.

HubSpot

Company and contact context

Needs scope

Read enabled. Write access is missing for note creation.

Connect another app

Jira, Zendesk, Gmail, Linear, Notion, Discord, and more.

Message routing

Separate incoming messages, agent approvals, and dead-letter handling.

Direct messages

Unset

DMs to the bot are parked until you choose a default session.

Unattended approvals

Slack

Approvals and option questions post as interactive Slack cards.

#agent-approvals

Unrouted events

3 pending

Messages that could not be routed stay visible for triage.

Session subscriptions

Which agents listen to which external channels and records.

Session	Source	Filter	Last event	Actions
Monitor launch feedback Cowork · unattended	Slack #customer-launch C0BD7KZ1AH5	All messages	2 min ago
Enterprise support triage Ops persona	Salesforce Enterprise Queue cases:priority-high	New cases	18 min ago

MCP servers

Local and remote tool servers available to sessions.

filesystem

Local files · 8 tools

Healthy

browser

Playwright · 11 tools

Healthy

Unrouted and failed messages

A focused queue instead of burying these at the bottom.

Slack DM from Maya Chen

No DM route

Can you check the Acme blocker?

HubSpot action failed

Missing scope for note creation.